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Berkshire Car Buyer 0800 334 5375

Privacy Policy

Introduction

Berkshire Car Buyer (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personal Data is information that identifies you as an individual or relates to an identifiable individual, such as:

  • Name
  • Email address
  • Telephone number
  • Address
  • Vehicle details (make, model, year, registration, etc.)

Usage Data

We may also collect information on how you access and use our website, such as:

  • Your IP address
  • Browser type
  • Browser version
  • Pages visited
  • Time and date of visit
  • Time spent on pages

How We Use Your Information

We may use the information we collect about you for various purposes, including:

  • Providing and maintaining our services
  • Processing car valuation requests
  • Responding to your inquiries and customer service requests
  • Sending you administrative emails
  • Marketing our services to you, if you have consented
  • Improving our website and services
  • Complying with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

  • With service providers who perform services for us
  • With legal and regulatory authorities when required by law
  • With a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Under UK data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Cookie Policy

We use cookies to help improve your experience on our website. A cookie is a small text file that is stored on your computer. Cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@berkshirecarbuyer.co.uk
  • By phone: 0800 334 5375